FAQ

Currently, Rattler’s is not seeking investors.

Rattler’s is a privately owned company founded in 1988. We do not franchise.

Rattler’s Gift Cards make great gifts! Simply stop by the restaurant to purchase a gift card, or visit the Gift Cards section of our website to use our fast, easy and secure online checkout system.

Rattler’s is proud to be an active part of the Santa Clarita Valley. To submit a request, please email us with detailed information at contact@rattlersbbq.com.

You’ll find all the necessary contact information on the Contact page of this website. You may also contact our Home Office at 818.991.4054, or to contact the Rattler’s Catering Team, please call 888.649.5783.

We are closed on Thanksgiving and Christmas Days. Our operating hours may vary on other holidays to allow our employees to spend time with those closest to them. For exact holiday hours, please call Rattler’s directly for more information.

You’re more than welcome to bring your large group to Rattler’s and we’ll do our best to accommodate you. With a large party we recommend calling our host or hostess to inform them of your upcoming arrival. Simply call 661.251.4195 and they will take your name and the number of people in your party. If your party is exceptionally large, you may want to consider having Rattler’s come to you with our exceptional full service catering service!

We do not take reservations. However, we do offer call ahead seating. Simply call 661.251.4195 and let the host or hostess know your name and how many will be in your group of family or friends.

We are closed Thanksgiving and Christmas Days.

Sunday through Thursday 11:00am until 9:30pm; Fridays and Saturdays 11:00am until 10:00pm. Happy Hour is offered Monday through Friday from 3:00 pm to 6:30 pm.

Rattler’s caterers and delivery drivers appreciate any gratuity you provide them. As a rule, we do not mandate the amount of gratuity given, but we suggest 15% of your bill before tax and labor.

We have several menu items to suggest for your vegetarian guests. Please ask us for further details and our best suggestions when placing your Rattler’s Catering order.

Typically, we suggest that each child under the age of 10 be counted “2 for 1″ – two children for one adult. We are also happy to provide separate options for children if you’d like. Please ask us for details if this interests you!

Of course! Our Catering Menu represents the most popular choices of our guests over the years, but we are happy to accommodate special menu requests and mixing and matching of our sides and salads.

Yes! Our Catering Team has a wedding specialist that focuses specifically on your event to ensure your big day is a sucess. From the number of servers and arrival time to helping cut the cake and more, a wedding requires special planning, and we are here to help! Please call our Catering Team at 888.649.5783.

We recommend one Rattler’s server per 60-75 guests. The cost of your server is based on the distance from our restaurant to your location and the services needed. Our standard serving time is a total of three hours witha 60- minute setup time, 90- minute serve time and 30- minute clean up time. Each event is unique, and our servers can remain longer depending on your needs. Please call our Catering Team at 888.649.5783 to discuss your event and how Rattler’s can help make it a sucess!

We accept cash and all major credit cards. When placing your catering order, we do ask for a holding credit card, however we do not require a deposit. We do ask that you sign our catering contract to confirm your order. On the morning of your event, we will charge your credit card in full or you may pay with cash upon arrival. Our Rattler’s Catering Team will confirm all of the details with your 48 hours prior to your event.

Yes, you can make menu changes and adjust the number of guests up until 72 hours before the scheduled event.

All we ask you to provide are two 6′ – 8′ tables or a similar space where we are able to setup the buffet.

Rattler‘s full service catering includes one or more of our trained Caterers along with the necessary equiptment for the buffet setup (chaffing dishes, serving utensils, quality plates and cutlery). We also provide linens for the buffet tables.